At Rasarasa Store Sdn. Bhd., we value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, payment information, and account details.
- Transactional Information: Purchase history, product preferences, order details, and feedback.
- Technical Information: IP address, browser type, device information, and browsing behavior on our website.
- Marketing Information: Subscription preferences, interests, and responses to promotional communications.
2. How We Use Your Information
We use your information to:
- Process orders, deliveries, and returns.
- Provide customer support and respond to inquiries.
- Personalize your shopping experience.
- Send promotional offers, updates, and newsletters (only if you opted in).
- Improve our website, products, and services.
3. Data Protection & Security
We employ industry-standard security measures, including encryption, firewalls, and secure servers, to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
4. Sharing Your Information
We do not sell your personal data to third parties. Your information may be shared only with:
- Payment processors for secure payment handling.
- Shipping companies to deliver your orders.
- Trusted service providers for marketing and website maintenance purposes.
5. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Enhance user experience.
- Track website traffic and user behavior.
- Provide personalized content and promotions.
You can manage or disable cookies via your browser settings, but some features of our website may not function properly without them.
6. Your Rights
You have the right to:
- Access, update, or correct your personal data.
- Request deletion of your data where applicable.
- Opt-out of marketing communications at any time.
For any privacy concerns, contact our support team at rasarasa.store@outlook.com.